Vision Express Customer Care No. 0800 038 2177

Toll Free Numbers

Email

• customer.care@visionexpress.com (For Customer Care)

Quick Links

• Contact Form
• Customer Support/FAQ
• Store Locator
• Book an Appointment

Return And Refund

• For any query/complaint, you can contact the customer support team.
• In-store purchases can be returned in store within 100 days of purchase for an exchange or refund, with the receipt. Online purchases can be returned within 100 days using the Return Request Form , online orders cannot be returned in store or exchanged.
• Refund will be initiated within 2 days after the item is received at the warehouse.
• For more information, please read .

For Complaint

Level 1:

• For any query/complaint, you can contact at the details given below:
  Contact No.: 0800 038 2177
  Email: complaintsofficer@visionexpress.com
  Address: Customer Service Team Manager,
  Ruddington Fields Business Park,
  Mere Way Nottingham, England, NG11 6NZ
• You can also fill this Form .

Level 2:

• If your query is not resolved then, you can contact Optical Consumer Complaints Service (OCCS) at the details given below:
  Contact No.: 0344 800 5071
  Email: enquiries@opticalcomplaints.co.uk

Registered Office

Vision Express (UK) Limited,
Ruddington Fields Business Park,
Mere Way, Ruddington, Nottingham,
NG11 6NZ, United Kingdom

Category

Country