CustomerHelpUK

Ecommerce

AO Customer Care No.

IVRS Menu: 0161 470 1100 / 0161 470 1200

  • Press 1: To place an order
    • Press 1: To place order
    • Press 2: If you are calling to place an order for business
    • Press 3: If facing payment related issues
    • Press 4: For anything else
  • Press 2: For any other query

After selecting any of the above options, call will be redirected to the customer support team

Amazon Customer Care No. 0800 279 7234

Quick Link

Return/Refund and Cancellation

  • For any query related to returns, refunds, or cancellations, you can contact the customer support team.
  • You can initiate a return request within 30 days from the date of delivery.
  • You can cancel the order before it is shipped or you can cancel the order within 14 days of receiving the order
  • Refund will be issued within 14 days it will take 7 days to appear in your bank/card from the date

DIY by B&Q Customer Care No. 0333 014 3098

IVRS Menu: 0333 014 3098 / 0333 014 3357

  • Press 1: For queries related to delivery
  • Press 2: To amend an order or adding/removing items or cancelling the order
  • Press 3: For any product related query
  • Press 4: To place a brand new order
  • Press 5: To make a payment of order that has been already placed from one of stores
  • Press 6: To know about return/refund
  • Press 7: For anything else

Quick Links

John Lewis Customer Care No. 03456 049 049

IVRS Menu: 03456 049 049 / 03456 050 144

  • Press 1: To place a brand new order
  • Press 2: For questions regarding any product
  • Press 3: For delivery help or click and collect order even if order is not delivered yet
  • Press 4: For help regarding damaged or faulty product
  • Press 5: To return an unwanted item or to know about return progress
  • Press 6: For other queries

Quick Links

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