Website
Install App
Contact Number
0345 300 4278
(For Contact Support)
International Numbers
+44 1268 50 80 27
(For International Support)
IVRS Menu
| For Customer Support 0345 300 4278 |
For Online Banking & Mobile App help 0345 300 3511 |
|---|---|
|
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Quick Links
Important Contact Details
| Sr No. | Service | Contact No. | Timings |
|---|---|---|---|
| 1 | General customer services / Apply online / Lost/stolen card / fraud / Close account | 0345 300 4278 | Mon-Fri: 8am-9pm, Sat-Sun: 8am-6pm |
| 2 | Lost/stolen card or suspected fraud (Abroad) | +44 1268 50 80 27 (Outside UK) | Mon-Fri: 8am-9pm, Sat-Sun: 8am-6pm |
| 3 | Customers in financial difficulty | 0345 671 0677 | Mon-Thu: 8am-7pm, Fri: 8am-6pm, Sat: 8am-2pm |
| 4 | Online Banking & Mobile App help | 0345 300 3511 | Mon-Fri: 8am-9pm, Sat-Sun: 8am-6pm |
| 5 | Card Protection (CPP Direct) | 0344 848 2914 | - |
For Complaint
Level 1:
- For any query/complaint, you can contact at the details given below:
Contact No.: 0345 300 3511, 0345 300 4278
Address: Tesco Bank UK,
1 Churchill Place, London E14 5HP
Timings: Mon-Fri: 8am-9pm, Sat-Sun: 8am-6pm
Level 2:
- For any services related complaints, you can contact at the details given below:
Address: Customer Relations, PO BOX 27010, Glasgow, G2 2DR
Sr No. Services Contact No. 1 Credit Cards 0345 300 4278 2 Clubcard Pay+ 0345 835 6295 3 Savings 0345 678 5678 4 Loans 0345 600 6016 - You can also fill this Complaint Form .
Level 3:
- If your query is not resolved, then you can lodge your complaint online through Financial Ombudsman Service (FOS) Portal .
Contact No.: 0800 023 4567, +44 20 7964 0500 (Outside UK)
Email: complaint.info@financial-ombudsman.org.uk
Address: Financial Ombudsman Service,
Exchange Tower, London, E14 9SR
Registered Address
Tesco Bank UK,
1 Churchill Place,
London E14 5HP
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