Schuh Customer Care No. 0207 100 1515

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0207 100 1515 (For Customer Support)

07700 161 772 (For WhatsApp Support)

Press 1: To track your order
Press 2: For information on returns, or if you've received an incorrect or imperfect item
- Press 1: For query an item you have already returned
- Press 2: If you've received an incorrect or imperfect item
- Press 3: For any other query regarding return
Press 3: To place an order over the phone
Press 4: For any other queries
- Press 1: For queries regarding website
- Press 2: For any other queries
- Press 3: If your query is not for the Schuh customer experience team

After pressing key, call will be transferred to the customer care executive.

For any query/complaint, you can contact the customer support team.
You can cancel your order before it is dispatched.
You can return your product within 365 days from the date of delivery, or you can also fill this Return Request Form .
Refund will be processed within 14 days to the original payment method, after the item is received at the warehouse.
For more information, please read .

Schuh Limited,
1 Neilson Square, Deans Industrial Estate,
Livingston, EH54 8RQ, Scotland
Contact No.: 01506 460 250