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Apparel

Mountain Warehouse Customer Care No. 0203 828 7700

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Return/Refund And Cancellation

  • For any query/complaint, you can contact the customer support team.
  • You can cancel your order before it is dispatched from the warehouse.
  • You can return your product within 60 days from the date of receipt
  • For online orders, refund will be initiated within 14 days to the original payment method, after the item is rece

Schuh Customer Care No. 0207 100 1515

IVRS Menu: 0207 100 1515

  • Press 1: To track your order
  • Press 2: For information on returns, or if you've received an incorrect or imperfect item
    • Press 1: For query an item you have already returned
    • Press 2: If you've received an incorrect or imperfect item
    • Press 3: For any other query regarding return
  • Press 3: To place an order over the phone
  • Press 4: For any other queries
    • Press 1: For quer
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