Website
- help@temu.com (For Helpdesk Support)
Quick Link
Customer Support Through Temu App
- Step 1: Open Temu App and login to your account.
- Step 2: Go to "Your" (Account Section)
- Step 3: Tap "Support" or "Customer Service"
- Step 4: "Talk to agent" to connect with a human representative.
Return/Refund and Cancellation
- For any query related to return/refund you can contact the customer support team.
- You can initiate a return request within 90 days of purchase
- You can cancel the order before it is shipped
- Refund will be initiated within 14 days in the original payment method
- For more information, please read .
Registered Address
Whaleco UK Limited,
First Floor, 25 St Stephens
Green, Dublin 2, Ireland
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