John Lewis Customer Care No. 03456 049 049

Quick View

Website

03456 049 049 (For Contact Support)

03456 050 144 (Alternate No. For Contact Support)

Press 1: To place a brand new order
Press 2: For questions regarding any product
Press 3: For delivery help or click and collect order even if order is not delivered yet
Press 4: For help regarding damaged or faulty product
Press 5: To return an unwanted item or to know about return progress
Press 6: For other queries

For any query related to return/refund and cancellation you can contact the customer support team.
For in-store orders purchases, you can initiate a return request within 35 days from the date of delivery, for online purchases you can fill this Return Request Form .
In case of larger order returns, you can contact at 03456 100 344 (Mon-Sun, 8am-9pm)
You can cancel the order before it is shipped, Refund will be initiated within 14 days in the original payment method.
For more information, please read .