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Contact Number
0344-493-0787
(For Contact Support)
International Numbers
+44-344-493-0787
(For Contact Support)
Quick Links
Important Contact Details
| Sr No. | Service | Contact Detail | Timings |
|---|---|---|---|
| 1 | General Customer Service | 0344 493 0787 | Daily 24/7 |
| 2 | New flight booking / Avios booking | 0344 493 0787 | Daily 08:00-23:59 |
| 3 | Changes to existing flight booking / Seating & Meals (special dietary) / Advance Passenger Info (API) | 0344 493 0787 | Daily 06:00-20:00 |
| 4 | Changes to existing holiday booking | 0344 493 0787 | Daily 08:00-20:00 |
| 5 | Group Travel | 0344 493 0765 | Mon-Fri 08:30-17:00 |
| 6 | Delayed / Lost Baggage | 0344 493 0785 | Daily 24/7 |
| 7 | Accessibility / Disability | 0800 408 1100 | Daily 08:00-20:00 |
| 8 | Minicom - Deaf/Hard of Hearing Only | 0345 700 7706 | Daily 24/7 |
| 9 | Bereavement / Terminal Illness | 0203 684 9677 | Daily 08:00-20:00 |
| 10 | Data Protection Officer | dpo@ba.com | - |
| 11 | Digital Accessibility | digital.accessibility@ba.com | - |
| 14 | From Abroad (International) | +44 344 493 0787 | Daily 24/7 |
Lost/Damaged/Delayed Baggage
- For any query/complaint related to lost/damaged/delayed baggage, you can contact at 0344 493 0785 .
- If the baggage is damaged, then you have to report it within 7 working days after receiving your baggage.
- If the baggage is missing or delayed, then you have to report it within 21 days.
- For items lost in London Gatwick airport you can call at 01293 223457 or fill this Enquiry Form .
- For lost/damaged/delayed baggage, you can fill this Form .
- For more information please read .
Global Lost & Found Contact Details
Registered Address
British Airways,
Plc Waterside, PO Box 365,
Harmondsworth UB7 0GB,
United Kingdom
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