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Contact Number
0333 014 3098
(For Customer Support)
0333 014 3357
(For Order Support)
IVRS Menu: 0333 014 3098 / 0333 014 3357
- Press 1: For queries related to delivery
- Press 2: To amend an order or adding/removing items or cancelling the order
- Press 3: For any product related query
- Press 4: To place a brand new order
- Press 5: To make a payment of order that has been already placed from one of stores
- Press 6: To know about return/refund
- Press 7: For anything else
Quick Links
Return and Refund
- For any query related to return/refund, you can contact the customer support team.
- You can initiate a return request within 90 days from the date of delivery
- In case of any damaged/defective item received, you can contact at 0333 014 3098
- Refund will be initiated within 14 days in the original payment method.
- For more information, please read .
Registered Address
B&Q House,
Chestnut Avenue,
Chandler's Ford, Eastleigh,
Hampshire, SO53 3LE, United Kingdom.
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