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Quick Links
Customer Support Through Asos App
- Step 1: Open the ASOS App & login to your account
- Step 2: Go to Your Account and click on Help & FAQs Section
- Step 3: Browse help topics and choose your issue
- Step 4: Start a Live Chat with an Agent
Return/Refund and Cancellation
- For any query related to return/refund and cancellation, you can contact the customer support team.
- You can initiate a return request within 28 days from the date of delivery.
- Order cancellation timeframe depends on the chosen delivery method.
- Refund will be initiated within 10-14 days after the item is received at the warehouse.
- For more information, please read .
Registered Address
Asos Limited,
Greater London House,
Hampstead Road, London,
England, NW1 7FB
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