TalkTalk Broadband Customer Care No. 0345 172 0088

Contact Number

Quick Link

• Help centre

Customer Support Through TalkTalk App

• Step 1: Open the TalkTalk App and log in to your account.
• Step 2: Navigate to My Connection to check your broadband service, or My Account to manage billing and settings.
• Step 3: Choose the action that matches your problem (such as running a live connection test, checking service status, or viewing bills).
• Step 4: Follow the on-screen diagnostics to check for faults on your line, or open Live Chat directly from your dashboard to speak with a TalkTalk support advisor.

Important Contact Details

For Complaint

Level 1:

• For any query/complaint, you can contact at the details given below
  Contact No.: 0345 172 0088
  Email: hereToHelp@talktalkplc.com
  Address: TalkTalk Correspondence Dept.
  PO Box 675 Salford M5 0NL

Level 2:

• If your complaint is not resolved, you can ask to speak with a manager, if unavailable, a manager will call you as soon as possible.

Level 3:

• If your complaint is still not resolved after 6 weeks, or you have received a deadlock letter from TalkTalk, you can contact the Communications and Internet Services Adjudication Scheme (CISAS) at the details given below:
  Contact No.: 020 7520 3814, 020 7520 3767 (Textphone)
  Email: cisas@cedr.com
  Address: CISAS, 100 St Paul's Churchyard,
  London, EC4M 8BU

For Cancellation

• For any query/complaint, you can contact the customer support team.
• You can cancel your TalkTalk package within 14 days of your order date.
• For more information, please read .

Registered Office

TalkTalk Telecom Group Limited
Soapworks, Ordsall Lane
Salford, M5 3TT

Country