Website
Install App
Contact Number
020 7365 2810
(For Customer Support)
020 7365 0054
(Alternate Customer Support)
020 3538 2665
(For PlayStation Query)
IVRS Menu: 020 7365 2810
- Press 1: For new inquiries
- Press 1: For Sony televisions
- Press 2: For Sony headphones, music players, and home audio/video products
- Press 3: For Sony cameras, lenses, and camcorders
- Press 4: For Sony playstation
- Press 5: For Sony mobile phones
- Press 6: For any other inquiries
- Press 2: For existing inquiries
After pressing key, call will be transferred to the customer care executive.
Quick Links
Return/Refund/Cancellation And Warranty
- For any query/complaint, you can contact the customer support team.
- You can cancel your order within 30 days from the date of delivery.
- You can return/exchange your product within 30 days from the date of delivery.
- Refund will be initiated within 14 days to the original payment method.
- Warranty can be claimed as per company's terms and conditions .
- For more information, please read .
Head Office
Sony Europe B.V.
The Heights, Brooklands,
Weybridge,Surrey, KT13 0XW,
United Kingdom
Contact No.: 01932 816000
Email: companyinfo.uk@eu.sony.com
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