Website
Toll Free Numbers
0800 358 7911
(For Customer Support)
Contact Number
0203 901 7000
(Alternate Customer Support)
International Numbers
+44 203 901 7000
(For International Customer Support)
Quick Link
Customer Support Through PayPal App
- Step 1: Open PayPal App and login to your account.
- Step 2: Tap your profile photo, choose help, select your issue, scroll down and select "Contact PayPal Support"
- Step 3: Select the issue that most closely matches your reason
- Step 4: If the information shown on-screen doesn't answer your question, scroll down, depending on the issue, you'll see an option of "Message Us", tap on it and call support team or ask the community.
For Complaint
Level 1:
- For any query/complaint, you can contact at the details given below:
Contact No.: 0800 358 7911, 0203 901 7000
Address: PayPal UK Ltd.,
5 Fleet Place, London,
United Kingdom, EC4M 7RD - You can also Submit a complaint to PayPal by filling this form
Level 2:
- If your query is still not resolved within 8 weeks, then you can lodge your complaint online through Financial Ombudsman Service (FOS) Portal .
Contact No.: 0800 023 4567, +44 20 7964 0500 (Outside UK)
Email: complaint.info@financial-ombudsman.org.uk
Address: Financial Ombudsman Service,
Exchange Tower, London, E14 9SR - For any complaints regarding a firm, you can contact Financial Conduct Authority (FCA) details given below:
Freephone.: 0800 111 6768
From the UK: 0300 500 8082
Switchboard and Calls from Abroad: +44 207 066 1000
Next Generation Text Relay: (18001) 0207 066 1000
Address: FCA Head Office,
12 Endeavour Square London E20 1JN
Timings: Mon-Fri, 8am-6pm, Sat, 9am-1pm
Registered Address
PayPal UK Ltd.,
5 Fleet Place, London,
United Kingdom, EC4M 7RD
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