Website
Toll Free Numbers
0808 234 5431
(For Customer Support)
IVRS Menu
- Press 1: To check the status of your order
- Press 2: To exchange your item
- Press 3: To cancel your order or change your delivery address
- Press 4: If you have a question about our loyalty program, my Pandora
- Press 5: If you have an issue with an online promotion,
- Press 6: If you have a question related to gift cards
- Press 7: For store inquiry, including install services
- estore-uk@pandora.net (For Online Store Support)
- info-uk@pandora.net (For Store-Related Queries)
Quick Links
Return/Refund/Cancellation And Warranty
- For any query/complaint, you can contact the customer support team.
- You can cancel an eligible online purchase within 14 days of receiving or collecting the product.
- You can return/exchange your product within 30 days from the date of delivery.
- Refund will be processed within 7-14 days to the original payment method.
- Warranty can be claimed as per company's terms and conditions .
- For more information, please read .
Registered Office
Pandora Jewellery UK Limited
33 George Street,
London, W1U 3BH,
United Kingdom
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