Website
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Contact Number
0333 000 0333
(For Customer Support)
07919 468917
(For Contact/WhatsApp Support)
IVRS Menu: 0333 000 0333
- Press 1: For technical, warranty, and repair support with your existing Samsung
- Press 1: For galaxy fold, galaxy flip, or galaxy XR
- Press 2: For all other phones, tablets, wearables, and accessories
- Press 3: For Samsung apps services
- Press 4: For queries related to Samsung care+insurance
- Press 2: For help with a recent order or buying a new Samsung from the online shop
- Press 1: For assistance purchasing a product
- Press 2: To discuss the delivery of an order
- Press 3: For anything else about an order already placed on samsung.com
- Press 4: For sales and product inquiries relating to Samsung experience stores
- Press 5: Samsung experience store repair, warranty, technical or product support for product purchased over 14 days ago
- Press 6: To discuss a samsung.com price promise claim
After pressing key, call will be transferred to the customer care executive.
Quick Links
Return/Refund/Cancellation And Warranty
- For any query/complaint, you can contact the customer support team.
- You can cancel your order before it is dispatched.
- You can return/exchange your product within 14 days from the date of purchase.
- Refund timeline depends on category of products
- Warranty can be claimed as per company's terms and conditions .
- For more information, please read .
Registered Office
Samsung Electronics (UK) Limited,
Samsung House, 2000 Hillswood Drive,
Chertsey, Surrey KT16 0RS, UK
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