Website
Install App
- customer.experience@thehutgroup.com (For Customer Support)
Quick Link
Store Locator
| Sr No. | Location | Address | Timing |
|---|---|---|---|
| 1 | Bristol | Cabot Circus, Ground Floor, Brigstowe Street, BS1 3BH | Mon-Sat, 10am-8pm, Sun, 11am-5pm |
| 2 | Altrincham | 23 George Street, Altrincham, WA14 1RH Contact No.: 0161 511 7303 |
Mon-Sat, 9:30am-6pm, Sun, 10:30am-4:30pm |
Return/Refund And Cancellation
- For any query/complaint, you can contact the customer support team.
- You can cancel your order within 14 days from the date of delivery.
- You can return your product within 30 days of receivinh the order
- Refund will be processed within 5 days to the original payment method, after the item is received at the warehouse.
- For more information, please read .
For Complaint
- For any query/complaint, you can contact the customer support team.
- If your query/complaint is not resolved, then you can mail to the details given below:
Sr No. Service/Designation Email 1 Customer Relations Team customer.experience@thg.com 2 Chief Experience Officer (CXO) danny.berry@thg.com
Office Addresses
| Sr No. | Office | Address (THG Beauty Limited) |
|---|---|---|
| 1 | Registered Office | Icon 1 7-9 Sunbank Lane, Ringway, Altrincham, WA15 0AF, United Kingdom |
| 2 | Head Office | Customer Services, Meridian House, Gadbrook Park, Cheshire, UK, CW9 7RA |
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