CustomerHelpUK

Free Now Customer Care No. 0203 966 6933

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Contact Number

0203 966 6933 (For Passenger Helpline)
0203 929 3786 (For London Taxi Support)

IVRS Menu

IVRS Menu: 0203 966 6933
IVRS Menu: 0203 966 6933
  • Press 1: For driver
  • Press 2: For passenger
    • Press 1: For ride hailing enquiry
    • Press 2: For e-scooters enquiry
    • Press 3: For anything else
  • Press 1: For cabs
  • Press 2: For customer support
  • Press 3: For black cab driver office

Quick Link

Customer Support Through Freenow - taxi & more App

  • Step 1: Open Freenow - taxi & more app and login to your account.
  • Step 2: Tap the Profile icon in the top-left corner of the home screen.
  • Step 3: Go to Help or Help Centre
  • Step 4: Choose a help category and submit your issue.

Registered Address

Harling House,
Great Suffolk Street,
London SE1 0BS

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