Lufthansa International Airline Customer Care No.

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• Help Center
• Feedback Form

Lost/Damaged/Delayed Baggage

• For any query/complaint related to lost/damaged/delayed baggage, you can report it at the airport desk or online through Lufthansa Baggage Portal .
• If the baggage is damaged, you can report it at the airport and submit your claim within 7 days of receiving your baggage.
• If the baggage is missing or delayed, then you can report it at the airport desk and submit your claim within 21 days.
• For more information, please read .

Cancellation And Refund

• For any query/complaint, you can contact the customer support team.
• You can also fill this Cancellation/Refund Request Form .
• You can cancel your booking up to 2 hours before departure.
• Refund processing depends on the ticket type and fare conditions.
• For more information, please read .

Registered Office

Lufthansa German Airlines
World Business Centre 1,
1 Newall Road, London Heathrow Airport,
Hounslow, TW6 2FA,
United Kingdom

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