Website
Contact Number
0344 892 0322
(For Contact Support)
International Numbers
+44 344 892 0322
(For International Support)
IVRS Menu: 0344 892 0322
- Press 1: For all flights information
- Press 2: For car parking and car hire
- Press 1: For car parking
- Press 2: For parking with an airport hotel
- Press 3: For car hire
- Press 3: For hotel reservations
- Press 1: For an airport hotel with parking
- Press 2: For all other hotel reservations
- passenger.experience@gatwickairport.com (For Customer Complaint/Feedback)
Quick Links
Important Contact Details
| Sr No. | Service | Contact No. |
|---|---|---|
| 1 | Medical Helpline | 999 |
| 2 | Unattended Bag Helpline | 01293 501 212 |
| 3 | New bookings/Existing bookings/Car parking | 0330 333 9268 |
| 4 | Drop-off charges and payment queries | 0345 050 7080 |
| 5 | For automated drop-off payment | 0330 174 4503 |
| 6 | Airport hotels | 01293 204 160 |
| 7 | Flights and holidays (booked via website) | 0800 298 9437 (UK), +44 161 888 0831 (Overseas) |
| 8 | General information/Live flight information | 0344 892 0322 |
| 9 | Park & Stay | 0871 360 2427 |
| 10 | Fast Track (Passport Control & Security) | 0330 333 9268 |
| 11 | Lost or Stolen Passport | 0300 222 0000 |
| 12 | Taxi & Private Hire | +44 1293 550000 |
| 13 | Airside Operations | 01293 503 090 |
Lost & Found
- For any query/complaint related to lost & found, you can contact at the details given below:
Contact No.: 0344 892 0322
International No.: +44 344 892 0322
Timings: Mon-Sun, 8am-6pm, GMT - For items lost on an airplane or aircraft, please contact your Airline directly.
- In case of luggage lost, you can visit Lost Property to log your lost item.
- For more information, please read .
For Complaint
Level 1
- For any query/complaint you can contact to the details given below:
Contact No.: 0344 892 0322
International No.: +44 344 892 0322
Timings: Mon-Sun, 8am-6pm
Address: Customer Services Destinations Place
London Gatwick RH6 0NP - You can also fill this Complaint/Feedback Form .
Level 2:
- If your query is not resolved you can contact to Gatwick Airport Consultative Committee details given below:
Contact No.: 0330 222 2543
Email: secretary@gatcom.org.uk
Address: Secretariat GATCOM County Hall,
Chichester West Sussex PO19 1RQ
Level 3:
- You can also contact to the Centre for Effective Dispute Resolution (CEDR) details given below:
Contact No.: 020 7536 6099
Email: aviation@cedr.com
Address: Consumer Disputes International Dispute Resolution,
Centre 70 Fleet Street London EC4Y 1EU
Office Addresses
| Sr No. | Office | Address (Gatwick Airport Limited) |
|---|---|---|
| 1 | Airport | West Sussex, near Crawley (RH6 0NP) |
| 2 | Postal | 5th Floor, Destinations Place, Gatwick Airport, West Sussex, RH6 0NP |
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