Lloyds Bank Customer Care No. 0345 300 0000

Quick View

Website

Install App

App Store
Google Play

Contact Number

0345 300 0000 (For Contact Support)

International Numbers

+44 1733 347 007 (For International Support)

IVRS Menu: 0345 300 0000

  • Press 1: To hear balance information
  • Press #: For self service option

Quick Links

Important Contact Details

Sr No. Service Contact No. (within UK) Contact No. (Outside UK) Timings
1 Lost or Stolen Card 0800 096 9779 +44 1702 278 270, +44 1733 347 007 Mon-Sun, 24/7
2 Replacement Cards/Manage Account Details/Domestic Payments 0345 300 0000 +44 1733 347 007 Mon-Sun, 8am-6pm
3 Transaction Decline 0345 606 2172 +44 1702 278 272 Mon-Sun, 24/7
4 Debit or Credit Card Fraud 0345 606 2172 +44 1702 278 272 Mon-Sun, 24/7
5 Private Banking 0345 300 2750, 0345 366 2725 +44 207 481 2138 Mon-Sun, 8am-6pm
  Private Banking Loan 0800 074 4452   Mon-Fri, 9am-5pm
6 Online Banking Fraud 0800 917 7017 +44 207 481 2614 Mon-Sun, 24/7
7 Online Banking Support 0345 606 6529 +44 1733 232 030 Mon-Sun, 8am-6pm
8 Transaction Disputes, (Debit Card Customer) 0345 300 0000 +44 1733 347 007 Mon-Sun, 7am-11pm
9 Transaction Disputes, (Credit Card Customer) 0345 606 2172 +44 1702 278 272 Mon-Fri, 8am-6pm, Sat, 10am-4pm
10 International Payments (Already Sent) 0345 300 0101 +44 141 301 1061 Mon-Fri, 8:30am-5pm
11 International Payments, (New Payment Help) 0345 300 0000 +44 1733 347 007 Mon-Sun, 8am-6pm
12 SEPA Direct Debit Payment 0345 604 7380 +44 173 323 1271 Mon-Fri, 9am-5pm
13 Savings and ISAs 0345 300 0000 +44 1733 347 007 8am-6pm, 7 days a week
14 Travel money 0345 606 6529 - 8am-6pm, 7 days a week
15 Emergency cash - +44 1702 278 270 Mon-Sun, 24/7
16 Personal loans 0330 123 3890 - Mon-Fri, 8am-8pm, Sat-Sun, 9am-6pm
17 Investments purchased in branch 0345 835 7374 - Mon-Fri, 8am-6pm
18 Fixed term reinvestment 0345 603 5042 - Monday-Sat, 9am-6pm
19 Home Emergency cover 0345 641 9793 - Mon-Sun, 24/7
20 Customer solutions 0345 982 5330 +44 345 982 5330 Mon-Fri, 9am-4pm
21 Share dealing 0345 606 0560 +44 113 279 7518 Mon-Fri, 8am-9pm
22 Switching service 0345 604 9956 - Mon-Fri, 9am-5pm
23 Overdraft referrals 0800 015 0032 - Monday-Sat, 9am-6pm
24 Life insurance advice 0800 131 0552 - Mon-Thu, 9am-7pm, Friday, 9am-6pm
25 Motor legal protection claims 0330 018 1665 +44 330 018 1665 -
26 Adviser Appointments 0345 602 1997 - Mon-Fri, 8am-6pm, Sat, 8am-4pm
27 Bereavement 0800 015 0012 +44 173 326 1630 Mon-Sun, 8am-6pm
28 Complaints 0800 072 3572 +44 1733 462 267 -
29 Representative Access 0345 300 0071 - Mon-Sun, 8am-6pm
30 Telephone Banking 0345 300 0000 +44 1733 347 007 Automated services: Mon-Sun, 24/7, Advisers: Mon-Sun, 8am-6pm
31 Missed a Payment 0800 096 4387 +44 1733 462 665 -

Other Important Contacts

Sr No. Service Contact No. (within Uk) Contact No. (Outside Uk) Timings
Car Finance
1 Existing Customers 0333 202 7946 - Mon-Fri, 9am-5pm
2 New Customers 0333 202 7969 - Mon-Fri, 8.30am-6pm, Sat, 9am-1pm
Car Insurance
3 Policy Starts with 1, Existing Customers 0344 209 0476 +44 344 209 0476 Mon-Fri, 8am-8pm, Sat, 8am-6pm, Sunday, 10am-4pm
4 Policy Starts with 9, Existing Customers 0330 024 8081 - Mon-Fri, 8am-8pm, Sat, 9am-5pm
5 Policy Starts with 1, Make a Claim 0344 209 0477 +44 344 209 0477 -
6 Policy Starts with 9, Make a Claim / Urgent Help 0330 024 6405 - Mon-Sun, 24/7
Windscreen Repair Cover
7 Policy Starts with 1 0330 018 7503 +44 330 018 7503 Mon-Sun, 24/7
8 Policy Starts with 9 0330 024 6862 - Mon-Sun, 24/7
9 Policy Starts with 1 0330 332 8477 +44 330 332 8477 Mon-Sun, 24/7
10 Policy Starts with 9 0330 024 6422 - Mon-Sun, 24/7
11 Policy Starts with 1 0345 303 4002 +44 345 303 4002 Not Stated Separately
Customer Support
12 General Existing Customers 0345 606 2172 +44 1702 278 272 Mon-Sun, 8am-6pm
13 General New Customers 0345 603 7239 +44 207 481 2614 Mon-Fri, 9am-5pm
Account Enquiries
14 Support 0345 300 0000 +44 173 334 7007 Mon-Sun, 8am-6pm
15 Help with Select Account 0345 716 1116 - Mon-Sun, 24/7
16 Help with Silver Account 0345 603 1839 - Mon-Sun, 24/7
17 Help with Gold Account 0345 850 5056 - Mon-Sun, 24/7
18 Help with Platinum Account 0345 850 5300 - Mon-Sun, 24/7
19 Premier Banking Query / Bupa / Lifestyle Benefit 0345 878 0015 0113 292 0245 Not Stated Separately
Club Lloyds
20 Lifestyle Benefit 0345 303 0303 +44 1733 462 224 Monday-Sat, 8am-8pm, Sun, 9am-6pm
21 Disney+ Benefit 0203 936 2903 - Not Stated Separately
Home Insurance
22 Existing Customers 0345 604 6705 - Mon-Fri, 8am-6pm, Sat, 9am-1pm
23 New Customers 0345 605 0521 - Mon-Fri, 8am-6pm, Sat, 9am-1pm
Legal Expenses Helpline
24 Policy Starts with Hap 0345 300 0521 - Mon-Sun, 24/7
25 Policy Starts with Hbp 0345 266 6684 - Mon-Sun, 24/7
Ready Made Investments
26 Accounts Beginning Il, Opened Before 20/02/2023 0345 835 5728 - Mon-Fri, 8am-5pm
27 Accounts Beginning El, Opened From 20/02/2023 0330 123 3268 - Mon-Fri, 9am-5pm
Mortgages
28 Existing Customers 0345 122 1337 - Mon-Fri, 8am-8pm, Sat, 9am-4pm
29 Customer Service 0345 603 1637 - Mon-Fri, 8am-6pm, Sat, 9am-1pm
30 New Customers 0800 783 3534 - Mon-Fri, 8am-8pm, Sat, 9am-4pm
31 Make A Payment / Balance Check 0345 603 1637 - Mon-Fri, 8am-6pm, Sat, 9am-1pm
32 Interest Only 0345 609 8953 - Mon-Fri, 8am-8pm, Sat, 9am-4pm
33 Lend A Hand 0345 122 1512 - Mon-Fri, 8am-8pm, Sat, 9am-4pm
34 Lifetime Mortgage 0345 122 1443 - Mon-Fri, 8am-8pm, Sat, 9am-4pm
35 Video Appointment 0345 602 5305 - Mon-Fri, 8am-8pm, Sat, 9am-4pm
Pet Insurance
36 New Or Prospective Customers 0333 004 0940 - Mon-Fri, 9am-6pm
37 Existing Customers 0333 004 0941 - Mon-Fri, 9am-6pm, Sat, 9am-1pm
38 Make A Claim 0333 004 0939 - Mon-Fri, 9am-6pm, Sat, 9am-1pm
Van Insurance
39 Policy Starts with 1, Existing Customers 0344 209 0476 +44 344 209 0476 Mon-Fri, 8am-8pm, Sat, 8am-6pm, Sunday, 10am-4pm
40 Policy Starts with 9, Existing Customers 0330 024 6403 - -
41 Policy Starts with 1, Make A Claim 0344 209 0477 +44 344 209 0477 -
42 Policy Starts with 9, Urgent Claim Help 0333 240 8089 +44 161 938 5889 Mon-Sun, 24/7
43 Windscreen Repair Cover, Policy Starts with 1 0330 018 7503 +44 330 018 7503 Mon-Sun, 24/7
44 Windscreen Repair Cover, Policy Starts with 9 0333 241 2373 - Mon-Sun, 24/7
45 Breakdown Cover, Policy Starts with 1 0330 159 0718 - -
46 Breakdown Cover, Policy Starts with 9 0333 241 2367 - Mon-Sun, 24/7
47 Keycare Cover, Policy Starts with 1 0345 303 4002 +44 345 303 4002 -
Money Worries
48 Loans, Credit Cards, Or Overdrafts/Mortgages, Already Missed A Payment 0808 145 0368 - Mon-Fri, 8am-8pm, Sat, 8am-5pm
49 Mortgages, Worried About Future Payments 0808 145 0692 - Mon-Fri, 9am-8pm, Sat, 9am-4pm

For Complaint

Level 1:

  • For any query/complaint, you can contact at the details given below:
    Address: Lloyds, Customer Services, Leeds, LS78 1LB.
    Levels Service Contact No. (within UK) Contact No. (Outside UK)
    Level 1 Customer Support 0345 300 0000 +44 1733 347 007
    Level 2 For Complaint 0800 072 3572, 0800 056 7614 (Text Phone) +44 1733 462 267, +44 1733 347 500 (Text Phone)
  • You can also fill this Complaint Form .

Level 2

  • If your query is not resolved, then you can also visit to your nearest Branch to talk to a representative .

Level 3:

  • If your query is still not resolved, then you can lodge your complaint online through Financial Ombudsman Service (FOS) Portal .
    Contact No.: 0800 023 4567, 0300 123 9123 (Low-cost phone)
    Email: complaint.info@financial-ombudsman.org.uk
    Address: Financial Ombudsman Service,
    Exchange Tower, London, E14 9SR

Private Banking Office Addresses

Sr No. City Address
England and Wales
1 London 25 Gresham Street, London, EC2V 7HN
2 Bristol Harbourside, 10 Canons Way, Bristol, BS1 5LF
3 Manchester 4th Floor, 11 Portland Street, Manchester, M1 3HU
Scotland
4 Edinburgh Port Hamilton, 69 Morrison Street, Edinburgh, EH3 8BW
5 Glasgow 110 St Vincent Street, Glasgow, G2 5ER

Registered Address

Lloyds Bank plc,
25 Gresham Street,
London, EC2V 7HN

Category

Country

Comments

About text formats

Plain text

  • No HTML tags allowed.
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
CAPTCHA