Website
Contact Number
0300 222 0000
(For Passport Adviceline)
International Numbers
+44 300 222 0000
(For Overseas Passport Support)
Quick Links
Regional Offices
Note: Visits are by appointment only. HM Passport Office does not accept walk-in customers
| Sr No. | Office | Address | Timings |
|---|---|---|---|
| 1 | London HM Passport Office | Warehouse K, 2 Western Gateway, London, E16 1DR | Mon-Fri, 8am-5:45pm, Saturday, 8am-3:45pm |
| 2 | Peterborough HM Passport Office | Quay House, 2 East Station Road, Peterborough, PE2 8YY | Mon-Fri, 8am-5:15pm |
| 3 | Newport HM Passport Office | Nexus House, Mission Court, Newport, NP20 2DW | Mon-Fri, 8am-5:30pm |
| 4 | Liverpool HM Passport Office | 101 Old Hall Street, Liverpool, L3 9BP | Mon-Fri, 8am-6pm, Sat, 8:20am-3pm |
| 5 | Durham HM Passport Office | Freemans Reach, Riverside Place, Durham, DH1 1SL | Mon-Fri, 8:30am-5pm |
| 6 | Glasgow HM Passport Office | 3 Northgate, 96 Milton Street, Cowcaddens, G4 0BT | Mon-Fri, 8:15am-5pm |
| 7 | Belfast HM Passport Office | Law Society House, 90-106 Victoria Street, Belfast, BT1 3GN | Mon-Fri, 8am-5pm |
For Complaint
Level 1:
- For any query/complaint, you can contact at the details given below:
Contact No.: 0300 222 0000, +44 300 222 0000 (Outside UK)
Text Relay UK: 18001 0300 222 0000
Address: HM Passport Office,
PO Box 767 Southport PR8 9PW - You can also fill this Complaint Form .
Level 2:
- If your query is not resolved then you can contact Independent Examiner of Complaints (IEC) details given below:
Contact No.: 0300 071 5679
Email: iec@homeoffice.gov.uk
Address: PO Box 6147 Sheffield S2 9JD
Timings: Mon-Fri, 9am-5pm
Level 3:
- If your query is still not resolved then you can request an investigation through your MP to the Parliamentary and Health Service Ombudsman (PHSO) .
Registered Office
HM Passport Office,
PO Box 767 Southport
PR8 9PW United Kingdom
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