Website
Install App
Toll Free Numbers
0808 501 5200
(For Residential Customer Support)
0808 501 5088
(For Prepayment & Credit Meter Emergency Support)
- hi@eonnext.com (For General Query)
Quick Link
Important Contact Details
| Sr No. | Service | Contact Detail |
|---|---|---|
| 1 | For Solar & Battery Support | 0345 366 5981, eon.installations@eonnext.com |
| 2 | For Heat Pump Support | 0345 366 5981 |
| 3 | For EV Charger Support | 0333 202 4417 |
| 4 | For Energy Efficiency Grants | 0333 202 4422 |
| 5 | For Solar Export / SEG | 0808 501 5218 |
| 6 | For Business Green Funding | 0333 202 4820 |
WhatsApp Support
- 0808 501 5200 (Available Daily, 8am-10pm)
For Complaint
Level 1:
- For any query/complaint you can contact at the details given below:
Contact No.: 0808 501 5200
Email: unhappy@eonnext.com
Level 2:
- If your query is not resolved, then you can mail at ceo@eonnext.com .
Level 3:
- If your query is still not resolved within 8 weeks, then you can contact the Energy Ombudsman at the details given below:
Contact No.: 0330 440 1624
Email: enquiry@energyombudsman.org
Address: PO Box 966,
Warrington, WA4 9DF
Registered Office
E.ON Next Energy Limited,
Trinity House, 2 Burton Street,
Nottingham, NG1 4BX
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