DJI Customer Care No. 020 7660 3037

Contact Number

Email

• support@dji.com (For Customer Support)

Quick Links

• Help Center
• Store Locator

Global Helpline Numbers

Sr No.	Country/Region	Contact No.	Timing
Europe
1	Europe (English)	+31 20 654 5202	Mon-Sun, 9am-9pm (CET/CEST)
2	Europe (German)	49 (0) 9771 906 990	Mon-Fri, 8am-5pm (UTC+1)
Asia-Pacific
3	Mainland China	+86 4007000303	Mon-Sun, 9am-9pm (UTC+8)
4	Hong Kong China	+852 3060 6038	Mon-Sun, 9am-9pm (UTC+8)
5	Macau China	+853 6262 6330	Mon-Sun, 9am-9pm (UTC+8)
6	Taiwan China	+886 277527466	Mon-Sun, 9am-9pm (UTC+8)
7	Japan	+81 366344949	Mon-Fri, 10am-5pm (UTC+9)
8	South Korea	+82 080 822 1456	Mon-Fri, 10am-7pm (UTC+9)
9	Australia	+61 1300 090 802	Mon-Sun 9am-5pm (UTC+10)
10	New Zealand	+64 800003319	Mon-Sun, 10am-10pm (NZST/NZDT)
North America
11	United States, & U.S. Territories (Puerto Rico, Guam, Saipan, and the Virgin Islands)/Canada	+1 818 235 0789	Mon-Sun, 6am-6pm (PST/PDT)
South America
12	Brazil	+55 08008080333	Mon-Fri, 8:30am-5:30pm (UTC-3)
13	Mexico	+52 5572583435	Mon-Fri, 9am-7pm (UTC-6)

Return/Refund/Cancellation And Warranty

• For any query/complaint, you can contact the customer support team.
• You can cancel your order before it is shipped.
• You can return/exchange your product within 30 days from the date of delivery.
• Refunds will be processed within 7-14 working days to the original payment method.
• Warranty can be claimed as per company's terms and conditions .
• For more information, please read .

Global Headquarters

DJI Sky City,
No.55 Xianyuan Road,
Nanshan District,
Shenzhen, China
Contact No.: +86 (0)755 26656677

Category

Country